What data about you do we store?
When you purchase goods in the Baltic Water online store, we enter into a distance agreement, for which the necessary information is the buyer's first name, last name, phone number, email address, and if delivery is planned, then we also need the address where the purchase should be delivered. Your contact information is necessary for us to be able to contact you regarding the order fulfillment process and other order-related questions.


To make shopping in the Baltic Water online store more convenient and efficient, we store the following information:

• Your purchase and activity history on the website;
• IP address of the device used (for example, to provide information to residents of Riga about promotions organized in the stores of direct cooperation partners in Riga);
• payment history to facilitate your shopping experience by offering your preferred payment method;
• our correspondence and conversation history to answer questions related to your order.
• contact information – first name, last name, phone number, delivery address, email, so that in case of an order, the courier service can contact you regarding the delivery and handover of the shipment;

 

Your data security
By using organizational and technical means, we ensure that your personal data is protected against any illegal activities. Our internal system ensures that only those persons in our company who have special authorization to process this data can access and process your personal data. Therefore, the level of protection of your personal data complies with the highest security standards.

For your personal data to be fully protected, it is advisable to pay attention and ensure that when logging in to our e-shop, your personal data is not seen by unauthorized persons and that it is stored correctly. We recommend regularly changing your authorization password, keeping payment card data secure, and observing other security and precautionary measures to prevent the security and confidentiality of your personal data from being violated.

Our website is protected according to a security protocol based on a data encryption system certificate (SSL).

 

We use cookies
A cookie is a small text file that a website stores on your device connected to the Internet. Cookies are used to distinguish users and improve website functionality according to the user's chosen settings. Some of the cookies we use will be deleted as soon as you close your browser. Other cookies are stored on your device and allow us to recognize your browser.

Essential cookies: these cookies are absolutely necessary to ensure browsing our website and using its services. For example, cookies are used to authorize and identify users when accessing the registered user section of the website. Deleting or blocking these cookies will prevent access to these services.

Functional cookies: these cookies are not a mandatory prerequisite for using the services, but they help personalize and improve online browsing of Baltic Water content. For example, these cookies help us store information about your choices and offer you customized content and features (both on our website and in communication) that we believe are important to you. We also use cookies and various technologies to remember your choices and prevent you from having to re-enter your data (e.g., access information).

Marketing communication channels
We offer our customers the opportunity to subscribe to receive news and advantageous special offers to the specified email address. To subscribe to such an option, the client must manually confirm that they wish to use this option. At any time, the client has the right to unsubscribe from receiving news if such a need arises.

 

In case of any questions or uncertainties regarding the processing of personal data for the needs of our online store, feel free to write to us at info@balticwater.lv or send a message in the contact section.